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Support

Need help? We're here.

Contact

Email support@inklit.app for any account, billing, or technical issue. We respond within 2 business days.

Frequently Asked Questions

How do I delete my account?

Open the app, go to Settings → Account → Delete Account. A 30-day grace window applies — signing back in within 30 days cancels deletion. After 30 days your data is permanently removed (paragraphs you contributed are anonymized so co-authors' work is preserved).

How do I report inappropriate content or a user?

Tap the more icon (…) on any paragraph, comment, or profile and choose Report. You can pick a category (e.g., Harassment, Hate Speech, Sexual Content). We review every report within 24 hours.

How do I block someone?

Tap the more icon (…) on the user's profile or any of their content and choose Block. Blocked users' content is hidden from you across all your devices, and they cannot interact with you.

I'm not getting push notifications.

Open Settings → Notifications in iOS and confirm Inklit is allowed. In the app, go to Settings → Notifications and confirm the categories you want are enabled. If problems persist, sign out and back in to refresh your device token, or email us.

Can I recover a deleted account?

Yes — within the 30-day grace window. Sign back in with the same email or Sign in with Apple identity and your account is restored. After 30 days deletion is permanent.

I forgot my password.

On the Sign In screen, tap "Forgot password?" to receive a reset link. If you signed up with Sign in with Apple or Google, use that same provider — there is no separate password.

How does voting work?

Each round, contributors submit a paragraph; once submission closes, the community votes on the best entry. The top vote-getter becomes canon and the next round opens.

Still stuck?

Email support@inklit.app with your account email, what you tried, and (if relevant) a screenshot. We'll get back to you.